- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Hardware Support with Accidental Damage Protection - Extended Warranty
- Product Type
- Warranty
Overview
HP Hardware Support Onsite Service with accidental damage protection provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Coverage window
Onsite response time for hardware support
Accidental damage protection
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Remote Diagnosis
- Accidental Damage Protection
- Pick-up & Return
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- HP:
- Envy 4/6 Notebook
- Envy/Split x2 Detachable
- Envy Notebook
- Omen Notebook